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FAQ

What is the expected delivery time of my order?
Delivery time  is 6-10 business days depending on your location.  We will provide you with a tracking number so you can contact the freight company for delivery. 

WHAT IS YOUR RETURN POLICY?
CUSTOMER SATISFACTION IS TOP PRIORITY-  If the customer chooses to return  your product  within 14 days after delivery there is a 25% restocking fee, and also customers responsibility to pay all freight charges back to 1st Team Imports/Midwest direct

What is your warranty policy?
Our waranty is parts only with 30 days on electrical. Carburator is covered under waranty/unless problems occured from bad gas. Our waranty is for defective parts not problems caused by abuse or improper maintance of this machine. WE DO NOT PAY LABOR. We also offer a 6 or 12 month extended waranty for an additional fee.

How do I place an order?
You can either call the toll free number (800.320.0336) or order online.

What do I do if I have a service question or problem?
Please call the toll free number and we will walk you through the problem. Customer service is our top priority.

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